Shipping & Returns
1. Free Shipping Policy
We offer free shipping on all orders, no matter where you are.
Regional Shipping Details:
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United States, Canada, UK, Europe, Australia, New Zealand – Free standard shipping with reliable tracking.
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Asia, Middle East, Africa, South America – Free shipping available, delivery times may vary by country.
Shipping Disclaimer:
While we strive to deliver on time, we are not responsible for delays caused by customs clearance, weather conditions, holidays, courier disruptions, or other unforeseen circumstances.
Our logistics team will actively assist in tracking and resolving any delivery issues.
Shipping Advantages:
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100% free global delivery
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Trusted international logistics partners
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Standard tracking provided for most orders
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Dedicated support team for shipping concerns
2. Return Policy
We offer a 14-day no-questions-asked return policy from the date you receive your product.
Return Process:
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Contact our customer service within 14 days of receiving the item.
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You will receive return instructions and a return authorization number.
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Return the item in original condition with all packaging.
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Once the returned item is received and inspected, your refund will be issued via the original payment method.
Refund Timeline:
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Refunds are processed within 14 business days after we receive your return.
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If you paid with PayPal, refunds may take at least 14 days, and in some regions, up to 30 days, in accordance with local laws.
Return Shipping Costs:
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Customers are responsible for return shipping fees.
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We recommend using a trackable service to ensure the item is returned safely.
3. Payment Methods
We support multiple secure payment methods including:
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PayPal, Visa, MasterCard, American Express, Apple Pay, and more.
4. Refund Method
Refunds will always be returned via the original payment method.
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For example, if you paid using PayPal, your refund will go back to your PayPal account.
5. Currency Support
We support a wide range of currencies. You may view product prices in your preferred currency, and your payment will be processed in the appropriate local or selected currency.